Return & Refund Policy

All Purse-Ona handbags are pre-loved and sold as described. Please review all product photos, measurements, condition details and descriptions carefully before purchasing.

All sales are final. Purse-Ona does not accept returns or exchanges for change of mind, fit, size, color preference or normal characteristics of a pre-loved item.

If an item you receive has been materially misrepresented in the listing, please contact Purse-Ona promptly after delivery so we can review the issue and work with you toward an appropriate resolution.

Questions? Contact us: Hello@Purse-Ona.com